Heat pump not working in Cork
Heat pump stopped heating your home or hot water? Check the safe basics, record the error code and request fault-finding in County Cork.
Talk through the fault
Request a callback
Leave your details and we’ll call to discuss the symptoms, system make and the next practical step.
Safe checks first
- Check whether both space heating and hot water are affected.
- Read and photograph the controller message or error code.
- Check that power is present and the schedule is correct.
- Make sure the outdoor unit is not blocked by leaves or another object.
- Request technical help if the fault remains.
Avoid repeated resets
A single reset may be allowed by the user manual, but repeatedly clearing a fault can hide useful evidence and may stress the system. Keep a note of when the fault returns and the outside temperature at the time.
No hot water only
If rooms still heat but taps stay cold, the issue may involve the cylinder schedule, immersion setting, sensor, diverter valve or hot-water controls rather than the whole heat pump. That distinction helps the technician prepare.
Common questions
Is no heat always a compressor fault?
No. Controls, circulation, sensors, valves and power supply issues can produce similar symptoms.
What information should I send?
The make, model, error code, affected function, when it started and your area.
Can frozen outdoor coils be normal?
Some frost can occur and the unit should run a defrost cycle. Persistent heavy ice or repeated failure needs investigation.
Can you promise a same-day visit?
No response time is advertised until the operator confirms availability.